Last updated: August 3, 2026

1. Scope

This Privacy Policy applies to information collected through dashcamcraft.com, product orders, quote requests, installation appointments, customer support and other direct interactions with DashcamCraft. It does not control the independent privacy practices of a dash camera manufacturer, mobile application, cloud platform, payment provider, carrier or another third party.

2. Information we collect

• Identity and contact information: name, email address, telephone number, billing address, shipping address and pickup contact
• Order and payment information: products, services, transaction records, payment status and limited payment details supplied by the payment processor. We do not intentionally store a complete payment card number on our website
• Vehicle and installation information: vehicle year, make, model, trim, dash camera model, requested coverage, service location, photographs and installation notes
• Communications: emails, quote requests, support inquiries, reviews and records of customer service interactions
• Website information: IP address, browser, device type, pages viewed, referring source, approximate location, cookie identifiers and interaction data

3. How we use information

• Provide quotes, process orders and schedule or perform installations
• Confirm product and vehicle compatibility
• Process payments, shipping, pickup, returns and warranty requests
• Respond to questions and provide customer support
• Operate, secure, measure and improve the website and services
• Prevent fraud, misuse and security incidents
• Maintain business, tax and transaction records
• Send service messages and, where permitted, marketing communications that can be unsubscribed from
• Comply with applicable law and protect legal rights

4. How information is shared

We may disclose information to service providers that help operate our business, such as website hosting, ecommerce, payment processing, email, analytics, advertising, shipping, scheduling, data storage, accounting and professional advice. These parties receive information for their assigned services and are expected to protect it.

We may also disclose information when reasonably necessary to comply with law, respond to lawful process, investigate fraud or security, enforce agreements, protect customers or protect DashcamCraft and Tend Industrial Supplies LLC. Information may be transferred as part of a merger, financing, sale or reorganization, subject to applicable requirements.

DashcamCraft does not exchange personal information for money. Some analytics or advertising technologies may be treated as a sale, sharing or targeted advertising under certain state laws even without a monetary payment.

5. Cookies and similar technologies

We use essential technologies for site operation, security, cart functions and preferences. We may also use analytics and advertising technologies to understand traffic and measure campaigns. See the Cookie Policy for more information and available choices.

6. Data retention

We retain information for as long as reasonably necessary for the purpose collected, customer support, warranty records, accounting, tax, fraud prevention, dispute resolution and legal compliance. Retention periods vary by record type and applicable obligation.

7. Security

We use reasonable administrative, technical and organizational safeguards appropriate to the information and our operations. No website, transmission or storage method can be guaranteed completely secure.

8. Your choices and privacy rights

You may unsubscribe from marketing email using the message link or by contacting us. Browser settings can restrict cookies, although some site functions may be affected.

Depending on your residence and applicable law, you may have rights to request access, correction, deletion or a portable copy of personal data, and to opt out of certain targeted advertising, sale or sharing. You may also have a right to appeal a decision. To submit a request, email support@dashcamcraft.com with the subject “Privacy Request.” We may need to verify identity and authority before completing a request. Authorized agents may be required to provide proof of authority.

9. Children

The website and services are intended for adults and are not directed to children under 13. We do not knowingly collect personal information from a child under 13 through the website.

10. Third party links and dash camera services

The website may link to manufacturers, applications, cloud platforms, maps or other services. Their privacy policies control information they collect. DashcamCraft is not responsible for an independent third party privacy practice.

11. Policy changes

We may update this policy to reflect operational, legal or technology changes. The revised date will appear at the top of the page. Material changes may be communicated by an appropriate additional notice.

12. Contact

Tend Industrial Supplies LLC, doing business as DashcamCraft
438R Main Street
Reisterstown, MD 21136
United States
support@dashcamcraft.com
443 201 1259