Last updated: August 3, 2026

1. Shipping area

DashcamCraft ships physical products to deliverable addresses within the contiguous United States. This includes the 48 adjoining states and Washington DC. We do not currently offer standard website shipping to Alaska, Hawaii, United States territories or international destinations.

2. Shipping origin

All stocked products are fulfilled from:

3. Processing and availability

Orders are processed after payment authorization and product availability are confirmed. Estimated processing and delivery information may be shown at checkout or provided in the order confirmation. Business days do not include weekends or public holidays.

Stock information may change. If an item becomes unavailable, delayed or backordered after an order is placed, we will contact the customer with available options, which may include waiting, choosing an alternative or receiving a refund for the unavailable item.

4. Shipping charges and delivery estimates

Available shipping methods, charges and estimated delivery times are shown during checkout when possible. Delivery dates are estimates and are not guarantees. Carrier delays, weather, severe events, address problems and other circumstances outside our control may affect delivery.

5. Address accuracy

The customer must provide a complete and accurate shipping address. Contact us immediately if an address needs to be corrected. We cannot guarantee a change after an order has entered fulfillment or has been handed to the carrier. Additional carrier or reshipping charges caused by an incorrect customer supplied address may be the customer’s responsibility.

6. Tracking and delivery

Tracking information is provided when it is available from the carrier. A shipment may be considered delivered when the carrier records delivery to the supplied address. Customers should choose a secure delivery location and monitor tracking updates.

7. Damaged, missing or incorrect shipments

Inspect the shipment promptly. Contact support@dashcamcraft.com as soon as possible if the package appears damaged, an item is missing or the wrong product was supplied. Keep the product, packaging, shipping label and photographs while we review the issue. Carrier claims may require this evidence.

8. Reisterstown pickup

Free customer pickup may be available at 438R Main Street, Reisterstown, MD 21136. Pickup is by confirmation only. Please wait until we notify you that the order is ready and agree a pickup time before traveling to the address. Bring the order confirmation and identification matching the order or the authorized pickup person.

9. Order cancellation

Contact us promptly if you want to cancel a product order. We will try to assist, but an order cannot be cancelled after it has shipped. An eligible product may still be returned under the Returns and Refunds Policy.